HR Advisor
Liverpool

Up to £32,000

Hybrid working (4 days office, 1 day home)

HR Shared service centre

I am currently partnered with a market leading global organisation based in Liverpool, who are on the lookout for a HR Advisor to join their shared service centre. You will be the subject matter expert in your area, coaching other members of the team to deliver an ever-improving service experience and delivering exceptional value for the business.

Role requirements:

• Act as the Subject Matter Expert for your business area
• On boarding of new starters
• Coach and develop other members of People Services and where required the wider HR team in key processes and procedures
• Collaborate with the wider People Services team and HR function to understand the business needs to deliver an effective service for our customers
• First point of escalation for your expert areas on any transactions, contractual or procedural actions
• Take ownership of delivering your part in individual and team objectives/SLAs /KPIs, maintaining a high standard of quality
• Support with changes to employment and personal details
• Changes to benefits and compensation
• Preparation of data and entries to support the payroll process as required end of employment administration
• Maintain high standards of confidentiality, compliance, ensuring the maintenance of accurate employee and HR records

Skills Required:

• Clear understanding of the full recruit to retire lifecycle, procedures, and policies
• Ability to apply a strong working knowledge of employment law to employee cases and queries
• Confident to take autonomy of your role and to act as a subject matter expert in your chosen business area
• Experience in reviewing and improvement of HR processes
• Ability to work towards tight deadlines with high volumes and conflicting demands

Minimum Requirements:

• CIPD Level 5 qualified Preferred
• Previous HR/ shared service centre experience