Customer Care Advisor

  • £22000 - £23000 per annum
  • Full Time
  • Chester
  • Call Centre and Customer Service
  • 15/07/2022
  • Transactional
  • BBBH5018
  • Customer Care Advisor
  • Permanent
Apply for this position

At Accountable recruitment we have an exciting opportunity for a CUSTOMER CARE ADVISOR for a Market leading company in the Chester area

Salary £22000 + performance bonus // Permanent // Full time 35 hours // Great benefits included //

RESPONSIBILITIES:-

  • Respond effectively to any enquiries received into the Customer Care Team via telephone, email and chat.

  • Liaise with relevant departments

  • Ensure all communications are carried out in line with the standards and procedures defined by the Operations Director

  • Ensure accurate recording of queries and complaints received, ensuring all relevant details and contact information is included, referring as required for resolution.

  • Participate in and contribute towards team meetings, 1-2-1s, cross training of Customer Care tasks and other training related to the Customer Care Team.

    REQUIRMENTS:-

  • A self-starter who is comfortable with working in a fast-paced, 'let's do it' environment

  • Someone who takes pride in their work and shows ownership in their activity

  • A great team-player and enjoy working with others to achieve exceptional team results

  • Excellent customer service skills, both verbal and written

  • Solution-Seeker

    BENEFITS:-
    Competitive salary with performance bonus
    Free onsite parking
    Excellent benefits package - shopping discounts at the UK's top high street and online
    retailers, monthly Ticket Restaurant prepaid card top-ups, and many more

For more info please contact me on :-

Laura

07802722350

At Accountable recruitment we have an exciting opportunity for a CUSTOMER CARE ADVISOR for a Market leading company in the Chester area

Salary £22000 + performance bonus // Permanent // Full time 35 hours // Great benefits included //

RESPONSIBILITIES:-

  • Respond effectively to any enquiries received into the Customer Care Team via telephone, email and chat.

  • Liaise with relevant departments

  • Ensure all communications are carried out in line with the standards and procedures defined by the Operations Director

  • Ensure accurate recording of queries and complaints received, ensuring all relevant details and contact information is included, referring as required for resolution.

  • Participate in and contribute towards team meetings, 1-2-1s, cross training of Customer Care tasks and other training related to the Customer Care Team.

    REQUIRMENTS:-

  • A self-starter who is comfortable with working in a fast-paced, 'let's do it' environment

  • Someone who takes pride in their work and shows ownership in their activity

  • A great team-player and enjoy working with others to achieve exceptional team results

  • Excellent customer service skills, both verbal and written

  • Solution-Seeker

    BENEFITS:-
    Competitive salary with performance bonus
    Free onsite parking
    Excellent benefits package - shopping discounts at the UK's top high street and online
    retailers, monthly Ticket Restaurant prepaid card top-ups, and many more

For more info please contact me on :-

Laura

07802722350

Apply for this position